Ranjith’s Castle

Last night I was at Tambaram railway station to receive one of our guest. It took nearly 30 minutes for me to take a couple of platform tickets.  There were more than 300 people standing on 3 queue to get tickets - platform , local train and the outstation ones. There were more than 50% of the counters closed. No Person in the railway department is bothered to open the closed counter to speed up the process. In one of the queue in which I was standing was  very slow  due to the slowness of the machine.

The lady in the counter uses a separate calculator to find out how much she needs to return to the person who gave a Rs 500 /= for a 270/- + ticket.  Can’t we upgrade the software to do this job. This will cut short a lot a time. I believe we have this in every other software used in super market today. The best part is that I gave three two rupee coins to take a couple of platform tickets which costs Rs 3/- each and told her that I need two tickets. She pushed the Coins towards her coin tray and asked ,  “You want one ticket right?”.  It was already 8 PM. I am not sure how long she is working in the counter or she is not interested in the job itself.

 There was a machine which can provide local and Platform tickets. But one need to use only railway card to purchase tickets. Can’t we make the machine work with the Credit card and coins? That will reduce a lot of manual work and also reduce the waiting time.

​

Mahindra XUV is a great success for the company. Mahindra is opening its second round of booking from today. The booking is opened from Jan 25 to Feb 03 , 2011. The draw will be done on Feb 15, 2011. It is going to be a lucky draw for the second round of XUV Booking. Mahindra is planning to take only 7500 bookings out of the total this time which will be delivered over a period of 4 months. One of my friend bids for a W8 model. On searching over the web , I don’t find any information for the bookings that cannot make it in the draw. While talking to the sales person in Chennai, we understood that we need try our luck in the next opening which may be the same lot process. If a person is not that lucky enough, then his dream of holding a XUV will never come true.

People wait for cars more than 6 to 8 months after booking. Mahindra should use this draw to select all the bookings and assign them the dates of delivery even if it is more than a year. You can refund the money [80K] for those who have their delivery dates more than Mahindra’s so called 4 months. The date of re booking [payment of the 80K] / delivery can be intimated for those who are going to get their car after 4 months. I believe more than 95% of the bookings will be from people who already own a car. People will wait for their chance knowing the dates. This will also give Mahindra an oppurtunity to open the booking after this lot on the first come first serve basis who will be ordered next to the whole lot.

Cheers,

Ranjith