Archive for August 10, 2009

Sun Direct Recharge Pain

I switched to Sun Direct some 4 months back. I am missing the CNN IBN and some related news channels as these are part of the paid channels.I am thinking about reviewing the switch back after a couple of months.
But the most cumbersome one is the recharge of the paid channels and the basic package used in the sun direct system.

The on Going Recharge System :

  • Go to the Sun Direct Retailer
  • Buy a coupon and add it to your Smart Card [unique card for every customer of Sun Direct.]
  • Adding to smart card can be done via website or calling the customer care.
  • Select the package you want based on your recharge.

I am doing this process for the past three months.  Today I landed on the page which will be just cut down the going to the retailer. Even then it is a separate page http://sundirect.in/pg.php which will help you topup your smart card. I need to do this every month or else I will have to transfer a high value [equivalent to three or four months], so that I can do the process every three or four months. But by this way we will be locking some money into the Sun Direct.

Sun Direct website [sundirect.in]  can be better optimized in such a way you swipe your card against the package you choose and the Credit / Debit card will be charged directly month on month or as per the plan choosen. May be an notice via SMS  three days before the detection for the customer will reduce a lot of manual work involved in this process.

If any one know any short cut, please help
Cheers - Ranjith