Everything is OutSourced !!
Last week, I had a problem in the Internet connection in my hotel where I stay. I called up the reception and told them about the problem. They simply told me to contact the number present in one of the pamphlets for the Internet. It seems that the problems needs to be posted to the person who has sourced the Internet for the hotel.
Even the Laundry machines have only customer care numbers where we need to post issues in case of any problem you faced. I don’t know how everything works in a perfect way when everything is outsourced.
In India, when you take a hotel/companies, a few for example house keeping or security may be out sourced. Every thing else will be in house.
I was talking about his one of my friend here. The reason seems to be valid and simple. Here every one works only a temporary basis. You can see new faces everyday on the reception. They just come and go and it is not possible to do things in house as you cannot have a person whom you can give responsible for.
In India, it is the other way, the longevity is the first question you ask the person joining a job and the second being the ability to handle such situations.
Sound interesting.
Cheers - Ranjith
