Ranjith’s Castle

Last week, my friend returned from America. He was bringing a couple of bottles of liquor in a separate bag. He was forced to place the bag inside the Check in luggage. As he landed here in Bangalore, he was shown torn paper bags into which he kept the bottles before keeping it on to the actual bag stating the bottles were broken and these are the remains of your baggage. He understood that they are playing a fools game and he asked for meeting with the Airport manager. The real surprise happened then.

The airport manager was so reluctant to speak English. He answered only in kanada for my friend’s questions in English and Hindi. My friend told that he want to book a complaint on this for which he responded in English giving him the papers for filing the complaint. He once again inquired around the office people about making a complaint for which they replied that the complaint will be on to the trash.

It is really sad that people are not doing their responsibility right.

• Even though it is legal to bring alcohol into the country, the rule is yet to be passed in the Airport Authorities.
• Further the airport authorities should grow a lot of learn how to do their job. Being in customer service, you should know how to treat customers.

Come On India Grow UP.

Ranjith